How Do I set up email on my iDevice? Simon Stevens updated this on 17 Apr, 2013 | Categories: Email
You can set up email automatically on your iOS (iPhone/iPad) device via our auto configuration utility.
Alternatively, you can follow the guide below to set up manually.
The iphone or ipad will now ask you about incoming and outgoing server settings. Please refer to your welcome email for the Incoming Server Host Name. The username for the email is the full email address.
You have a choice between IMAP and POP3.
IMAP leaves emails on our servers and so can be accessed by multiple devices. If you have multiple devices wishing to connect to your mailbox, PC, phone, IPAD etc... then you require IMAP. This will affect your disk space usage with 3DPixel.
POP3 downloads the mail from our servers to your machine. If you connect with multiple devices you will see odd behaviour such as 'emails vanishing'.
The outgoing details are dependant on your account options. If you purchased SMTP support with 3DPixel then please refer to the SMTP welcome email. Alternatively please refer to your Internet Service Provider / Broadband provider for these outgoing details. The remainder of the guide will assume you have SMTP with 3DPixel.
Your iphone or ipad will now attempt to connect and discover if the settings are correct using its own predefined settings. This will take up to 30 seconds. Be patient! It will then fail saying that whilst incoming is ok, the outgoing details are incorrect and are timing out. This is correct. Ignore it.
Select Save, and carry on through the setup.
After it completes, go back into Settings. Mail, Contacts, Calendars and select the account you've just created. It will present the edit screen illustrated in the screen shot. Scroll down to the section that says SMTP and select it. Edit the server entry and the second screen shot will show the server port. By default on Apple devices this is set to 587 which will fail. It must be changed to 2525 as illustrated. Save, and it will give a success message.
You are then free to send and receive emails!