Thought some people may be interested in this. After the debacle about losing families’ details they decided to send a letter our which we received this morning. A personal apology no less. Makes me feel 10 times better of course.

(click image for large, readable version)

Almost 1 year ago to the day, Microsoft announced that Vista was to be released to business customers on November 30th 2006 and subsequently to everyone else on January 30th 2007. A year later what has the impact of Vista been?
Major file copying bugs, Silly hardware requirements, multiple flavours that confuse ordinary people (not you [...]

Someone said to me today, “we’re not going vat registered, it’s too difficult”. Our experience of this was that they are the friendliest set of people we spoke to in the year. Wonder why?
You suddenly turn round to them and say, “Dear Mr VAT man, we’ve decided recently that we’re going to add 17.5% to [...]